Privacy Policy - Viking Group Ltd

Privacy Policy Last Updated: July 2026

1. Introduction Welcome to the Privacy Policy for Viking Group Ltd, trading as The Transporter Removals Sout East

We respect your privacy and are fully committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy policy applies to all personal information collected through our main company website (vikinggroupltd.co.uk), our specialized moving finance website (paymonthlyremovals.co.uk), and our trading brands, including The Transporter Removals. For visitors to vikinggroupltd.co.uk: This policy outlines data processing across our full group ecosystem. For visitors to paymonthlyremovals.co.uk: This policy specifically covers how we handle the details required to manage, coordinate, and review eligibility for our interest-free moving finance plans.

2. Important Information and Who We Are

Viking Group Ltd is the legal data controller responsible for your personal data (collectively referred to as "we", "us" or "our" in this policy). Company Registered Number: 10653944 Registered Office Address: 50 Queen Street, Ramsgate, Kent, CT11 9EE. Operations Site: Garlinge High Street, Margate, CT9 5LP Contact Email: Admin@VikingGroupLtd.co.uk If you have any questions regarding how we use your information, please contact us using the email address above.

3. The Data We Collect

About Your Personal daat eans any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including: Identity Data: First name, last name, and title. Contact Data: Home address, delivery/moving addresses, email address, and telephone numbers. Financial & Transaction Data: Details about payments to and from you, and credit arrangement details if you apply for our pay-monthly moving options. Technical Data: Internet protocol (IP) address, browser type, location settings, and operational data via cookie tracking tools like IONOS SiteAnalytics or Google Maps

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:Direct Interactions: You give us your details by filling in quote forms (such as our "GET YOUR MOVING QUOTE" tool), corresponding via email, or calling our Thanet or Canterbury operational telephone numbers. Automated Technologies: As you interact with our websites, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and site analytics tools.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to: Provide an accurate moving quote and perform the removals contract we are about to enter into or have entered into with you. Process and manage 12-month 0% payment plans if you apply for finance options on our specialized Pay Monthly platform. Manage our relationship with you, including answering your questions via our FAQs or contact channels. Ensure our website functions correctly, is secure, and displays maps properly to coordinate your transport routing. PayItMonthly is our chosen finance provider.

6. Disclosures of Your Personal Data

 We do not sell your personal data. To provide our removals and monthly payment services, we may share your personal data with internal staff members or external partners: Professional drivers and packers operating under The Transporter Removals. Third-party payment processors or credit compliance checks required to verify or handle your 12-month payment applications securely. Professional regulators, insurers, and platform registries (such as Checkatrade or Bark) where legally required or validated for consumer transparency. PayItMonthly is the lender and are our chosen finance provider.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a legitimate business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or strict financial reporting requirements related to your moving contracts or finance payment terms.

9. Your Legal Rights

Under certain circumstances, you have rights under UK data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your data. You also have the right to object to the processing of your data or withdraw your tracking consent at any time.If you wish to exercise any of these rights, please email us directly at Admin@VikingGroupLtd.co.uk.

10. Third-Party Links & Analytics

Our websites contain embedded elements (such as Google Maps or IONOS SiteAnalytics tools). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. You can manage, alter, or revoke your tracking settings at any time using our website’s Privacy Toggles.